The peace of mind every family deserves

www.noviteroditeli.bg/ LET'S TALK section/ September 24, 2025

For first-time parents, security is paramount—from their children's health to the comfort and safety of their home. Today, we will talk to Kalin Kostov, Procurator of Axiom Insurance Company, about a modern insurance solution designed specifically for active families.

Mr. Kostov, what is AxiFamily?

AxiFamily is the new modern and innovative product from Axiom Insurance Company, which combines two very important types of protection for every family: health care and home property insurance.
It is a "two-in-one" solution that provides security for both the health of family members and the home, created for the digital generation of parents who value convenience and speed. The entire process, from taking out the insurance to managing it, takes place entirely online, with just a few clicks on a smartphone or laptop, without stress, unnecessary bureaucracy, or visits to the office. 

You may read the whole interview here in Bulgarian.

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FAQ

01

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
02

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
03

What to do if an Insured event occurs?

You need to notify us and file a claim. The deadlines for reporting and the method of filing are described in the insurance contract. In any case, we recommend that you call us as soon as possible after the incident.
04

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
05

When should I take out Medical Insurance for foreigners in Bulgaria?

When entering or transiting through the territory of the Republic of Bulgaria, it is necessary to have Medical Insurance for foreigners.
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